WhiskyTrades is committed to providing consumers with clear, accurate information on our fees, with no hidden prices, so they may make informed purchases in our auctions with complete confidence and faith in our services.
By creating an account, you will gain lifetime access to our monthly and unique auctions. To authenticate users and prevent illicit bidding, registration costs 5€ (+ VAT).
This is a one-time REFUNDABLE amount; if you buy or sell a lot within 12 months of registering, we will credit the fee back to your account.
You just need to place a bid on any lot, then the authentication window will be displayed to complete the process.
To bid or spend over 500€, you need to select your Security Pass. Here's where you can learn more about the Security Pass System.
12,5% of the ultimate hammer price goes to the buyer's commission.
Please keep in mind that you may be charged VAT.
EG: final hammer price is 100€, you will pay:
Total amount: 115.25€ + shipping fee
No VAT on hammer price, only payble on the commission.
Payments made using PayPal are subject to a 3.6% fee.
Only buyers from the European Economic Area can use Paypal (EEA)
Credit Card Surcharge for Non-EEA Buyers: 3% surcharge on credit card payments made by buyers from outside the European Economic Area (EEA)
Local taxation and customs charges: Please be aware that local taxation and customs charges may apply, and the Buyer is responsible for understanding and paying any such charges if they apply.
Here's where you can learn more about international shipping.
Loss and Breakage Insurance: 3% of the total value of all goods included in your order (hammer charge + commissions + VAT).
Here's where you can learn more about Loss & Breakage Assurance.
Your payment will be processed using the most secure method available.
WhiskyTrades does not manage payments directly in accordance with Italian and European rules, but rather through our business partner Stripe, one of the most authoritative payment management platforms with the most comprehensive security mechanisms in the world.
Paypal
Visa
Mastercard
American Express
Google Pay
Bank tranfer
If you wish to pay by an alternative method please email us to discuss.
The payment term for buyers at WhiskyTrades is three days/72 hours after the auction closes.
If payment for an order is not received within this 3-day timeframe, the order will be charged a late payment fee of 3% of the total sum due.
Late Payment Fee: 3% of the entire order sum due three days/72 hours after the auction closes.
If payment for an order is not received within 14 days after the auction closes, the amount paid will be retained as a penalty.
Individual sellers deliver bottles that they wish to sell at auction to our office in Rome. Once they have been authenticated by our specialists team, professional photos are taken and the bottles are ready to be listed in our next available auction.
WhiskyTrades hosts whisky auctions every month for 10 days and registered users across the world can place a bid online at any time during this period.
The highest bidder at the close of the auction is then notified by email and payment is required within 3 days.
Payment is made to the seller within 21 business days as we need to be fair on both parties and ensure the buyer is completely satisfied with his purchase.
Your payment will run through the most secure method of payment.
WhiskyTrades processes payments through our commercial partner Stripe, one of the most authoritative payment management platforms with the most advanced security systems in the world.
If there are any issues with the order you received, please inform us within 3 days after delivery. Please be aware that once the 14 day period has expired, your payment will be sent to the seller and we can no longer open a claim on your behalf.
Example: 100€ final hammer price, you will pay:
-100€ (hammer price )
-12,5€ (12,5% commission)
-2,75€ (VAT calculated on the commission)
Total amount: 115.25€ + shipment
VAT is charged only on the commission.
No VAT on the hammer price.
All fees, surcharges and delivery charges are + VAT, where applicable.
VAT is not applicable to the hammer price of the lot.
Delivery outside the Europen Economic Area: VAT is not applicable.
You can find and download all your invoices in your shopping cart, under the tab 'My order history'.
Click here to access your order history!
Rum auctions